Winning And Managing Sales

Selling is the lifeblood of any business. It is also a high cost and high-risk activity. This briefing paper will help the reader improve the planning and management of sales, both direct business to business, and through distributors. It examines key processes from...

Best Practice to Build Teams

Tools And Techniques To Teamwork The purpose of this briefing paper is to recommend a combination of tools and techniques to consider in order to improve the productive cooperation of people inside and outside the business. This document can be used as a discussion...

Supporting and Retaining New Managers

The aim of this briefing paper is to enable employers to minimise the time taken to apply the skills of incoming employees and to reduce the risks of costly mistakes during probationary or “honeymoon” periods. Myths “We’ve hired them for their...