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Free IP Audit

Innovation support: INTELLECTUAL PROPERTY “IP” ASSET REVIEW OFFER An IP review will identify existing and potential IP to help protect and capitalise your IP asset value. All SMEs create IP through new products and services, client databases, designs, logos, slogans,
Posted in Free Materials

BCS Ethical Dilemmas

Ethics and dilemmas resolved

Posted in Briefing Papers, Free Materials Tagged with:

The Salesperson’s Pocketbook

Bite-size reminders to win new business and keep customers for life.
Download The Salesperson’s Pocketbook [PDF]
Posted in Business Diagnostics, Free Materials

The Business Writing Pocketbook

Sensible suggestions for delivering straightforward messages
Download The Business Writing Pocketbook [PDF]
Posted in Business Diagnostics, Free Materials

Winning And Managing Sales

This briefing paper will help the reader improve the planning and management of sales, both direct business to business, and through distributors.
Posted in Briefing Papers, Free Materials

Best Practice to Build Teams

The purpose of this briefing paper is to recommend a combination of tools and techniques to consider in order to improve the productive cooperation of people inside and outside the business.
Posted in Briefing Papers, Free Materials

Supporting and Retaining New Managers

The aim of this briefing paper is to enable employers to minimise the time taken to apply the skills of incoming employees and to reduce the risks of costly mistakes during probationary or “honeymoon” periods.
Posted in Briefing Papers, Free Materials

Best Practice Quality Management

Investors In Excellence (IIE) is a management tool based on the internationally recognised benchmark of best practice, The Business Excellence Model. It helps managers review and clarify their key actions and results to achieve their goals at work.
Posted in Briefing Papers, Free Materials

Improving Client Relationships With Consulting Support

The aim of this guide is to describe vital steps to improve customer relations. The international management advisor Stephen Covey described one of the Seven Habits of Successful People as “starting with the end in mind”. This guide will help
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Action Planning

Action plans are a well used instrument in the manager’s and training
professional’s toolkit. However, many plans look good on paper but are never implemented. Use this checklist to ensure that your future actions are planned effectively.
Download the Action Planning checklist [PDF]
Posted in Business Diagnostics, Free Materials