Registered Designs Rights Factsheet

A registered design protects the visual appearance of a product, part of a product, or its ornamentation. This can also apply to an industrial or handicraft item. This IP right gives protection for a product visual appearance including: ► lines

Posted in Free Materials, IP Protection, Sales and Marketing

CMC Guidance – Online & Remote Mediation

This guidance borrows heavily from CEDR’s guidance for mediators working remotely, published in 2016 The CMC is grateful to CEDR for allowing it to use that document as the basis for this guidance and to repeat much of that guidance. 

Posted in Free Materials, Mediation

The Responsible Business Audit

What it covers: The following is an outline of what the audit will cover remembering that in each area, where appropriate, this will include meeting legislation, good practice over and above being compliant, and ongoing development. The Workplace ◦ HR

Posted in Business Continuity Planning (BCP), Free Materials, Responsible Business Management Tagged with: ,

Helping Fraud Victims Recover Their Money

Helping fraud victims recover their money through alternatives to the criminal justice system. [embeddoc url=”” download=”all” viewer=”google”]

Posted in Free Materials


A new e-book on tips and techniques to improve your writing skills is online for smart phone users and Kindle readers. It is free for a short period. The author, an award-winning management consultant, has designed it to be compatible

Posted in Business Continuity Planning (BCP), Free Materials

Free IP Audit

Innovation support: INTELLECTUAL PROPERTY “IP” ASSET REVIEW OFFER An IP review will identify existing and potential IP to help protect and capitalise your IP asset value. All SMEs create IP through new products and services, client databases, designs, logos, slogans,

Posted in Free Materials

BCS Ethical Dilemmas

Ethics and dilemmas resolved

Posted in Briefing Papers, Free Materials Tagged with:

The Salesperson’s Pocketbook

Bite-size reminders to win new business and keep customers for life.
Download The Salesperson’s Pocketbook [PDF]

Posted in Business Diagnostics, Free Materials

The Business Writing Pocketbook

Sensible suggestions for delivering straightforward messages
Download The Business Writing Pocketbook [PDF]

Posted in Business Diagnostics, Free Materials

Winning And Managing Sales

This briefing paper will help the reader improve the planning and management of sales, both direct business to business, and through distributors.

Posted in Briefing Papers, Free Materials