Below is an example of a survey used in the research and evaluation process:
We are surveying how the organisation can improve the way we recruit & retain employees. Please add your number score alongside each of the 5 lines in the areas below to show your opinion on how effective you believe we are:
0 = no evidence/ not effective 1 = some evidence / partially effective 2 = detailed evidence / fully effective
RECRUITING
- ATTRACTING VIA THE WEB 2. ASSESSING SUCCESS CRITERIA
We have clear paths on the web for applicants Our job specs have clear success measures
We state our core values which make us unique Our training needs are regularly reviewed
We advertise our plans for developing people We use a competency rating system in appraisal
We describe case studies of successful people We use tests & simulations to check ability
We show examples of happy customers We telephone applicants referees in past jobs
TOTAL TOTAL- TESTING CANDIDATES 4. INDUCTING NEW STARTERS
We use a variety of tools for testing We supply pre-joining packs for new starters
We have tests for attitude, skills & knowledge We give details of starters to the right people
We check their previous experience of tests We give clear maps of internal people to contact
We share the test outcomes with interviewees We give people early introductions to customers
We use outcomes of tests to plan training We appoint people to coach staff & managers
TOTAL TOTAL
- PROBATION HONEYMOONS
We clarify their team and company goals
We help them network across the organisation
Management support is timely and accessible
We regularly check starters expectations are met
We ask new recruits to refer new people to us
TOTAL
RETAINING
- MOTIVATING 7. APPRAISING
Managers adapt styles for diverse people We review changes in jobs before appraisals
We supply the right tools for the job We perform 360 degree reviews with people
We encourage people with personal incentives We apply competency based assessments
We treat all people with fairness & openness We have quarterly one to ones for new staff
We give recognition for jobs well done Our appraisals are checked by senior managers
TOTAL TOTAL
- DEVELOPING 9. REWARDING
We have manpower and succession plans We highlight individual & team achievements
We use formal project reviews for learning We review individual targets regularly
We undertake reviews before & after training We have a motivating team reward system
We have written personal development plans We encourage role expansion with job rotation
We give easy access to open learning materials We give incentives for staff & managers to learn
TOTAL TOTAL
- COMMUNICATING
We audit communication channel effectiveness
We survey employee attitudes & act on results
We share knowledge across departments
We regularly survey our external reputation
We check our principles & values are enacted
TOTAL Survey designed by Clive Bonny Clive@consult-smp.com 01273 308865
