Best Practice Quality Management

What is Investors In Excellence “IIE”? IIE is a management tool based on the internationally recognised benchmark of best practice The Business Excellence Model. It helps managers review and clarify their key actions and results to achieve their goals at...

Values Sustain Value

This is a best practice briefing paper on the benefits of clarifying organisation values. This article describes for senior managers a subject which, if misunderstood, can cause damage to themselves, their colleagues and the public perception of their organisation....

Using The HR Balanced Scorecard

The HR Balanced Scorecard is a framework developed by Kaplan and Norton in Harvard USA which balances the value of strategic inputs (“leading indicators”) with financial outputs (“lagging indicators”) to enable an organisation to improve the...

Personality Profiling

The use of personality profiling instruments has long been established as a method to assist in analysing people’s suitability for particular roles and their development needs. The most common application is for recruitment as the risks and costs of mistakes in...