1.0 SCOPE
1.1 These terms clarify the agreement between Strategic Management Partners (known as SMP) and the client for the provision of consultancy services within the jurisdiction and laws of England and Wales.
1.2 These terms are designed to protect the rights of all parties for all work booked verbally or in writing to align mutual expectations of engagement and these terms form our contracted conditions of work.
2.0 FEES AND EXPENSES
2.1 Fee rates are quoted for a seven-hour working day. Parts of a day and excess hours are charged proportionately. Quotations remain valid for 30 days. Fees are non-refundable once work has commenced
2.2 Project fees are estimated in accordance with work specified verbally or in writing by SMP.
2.3 Estimates of work and time before work commences may require later adjustment. SMP undertakes to give the client notice of potential changes before delivery.
2.4 Work expenses, VAT and subsistence costs are chargeable to the client at cost.
2.5 Travel is calculated on a basis to and from work as agreed with the client. UK vehicle mileage expense allowances are based on the published Automobile Association rates at the time of travel.
2.6 Payment is due in advance or by separate written agreement with the client.
2.7 Payment delays beyond agreed terms attract compound interest of 1.0 % per month. Non-payment entitles SMP to suspend further work for the client. If any disputes arise all parties will enter mediation
3.0 CONFIDENTIALITY
3.1 Reports, documents and advice from SMP to the client are for the sole use of the client and should not be divulged to third parties without the prior consent of SMP.
3.2 Communications and correspondence can be recorded by SMP confidentially for the purposes of training, quality control and statutory governance reporting
3.3 Confidential information provided by the client for the delivery of the project by SMP will not be divulged to third parties without the prior consent of the client or unless under legal obligations to disclose.
4.0 PROPERTY RIGHTS
4.1 Both parties will safeguard each other respective intellectual property so that any ideas, documents and proprietary rights will be the assigned property of the initiating author.
4.2 Ownership of materials bought for the client will remain with SMP until full payment by the client.
4.3 SMP copyright is assigned to the client only for internal use by the client under each individual project terms of reference.
4.4 SMP and the client can publish project successes to share learning outcomes with relevant parties.
5.0 LIABILITIES
5.1 SMP will work to agreed terms of reference on the basis that these do not imply warranties or guarantees. SMP is not authorised to advise on Law Society SRA legal services, or within the scope of the FCA or Financial Services and Marketing Act 2000. If disputes arise all parties will explore mediation.
5.2 SMP work is reliant on the client to check information exchanged for accuracy, legality, and timeliness. SMP is not liable for any consequential losses as a result of information exchanged with or supplied to clients in good faith. SMP is not liable for third party or client legal costs arising from disputes or other actions..
5.3 SMP performance is subject to the timely supply of support information and facilities by the client.
5.4 Liability for any loss or damage sustained by either party as a result of the performance or non-performance of work shall be limited to the amount of the payments falling due under this Agreement.
5.5 Illness or death within SMP or the client will not create liability for consequential loss.
6.0 TERMINATION
6.1 Time booked can be terminated with SMP’s agreement on the following terms:
* 100% payable if cancelled within 30 days of time booked
* 75% payable if cancelled from 30 to 90 days of time booked
* 50% payable if cancelled after 90 days of time booked
6.2 SMP can reduce such cancellation fees if the time booked then cancelled is subsequently filled with equivalent paid work for the same time and fees originally booked.
6.3 All expenses incurred by SMP on behalf of the client shall become payable irrespective of the date of termination.
7.0 Business Customers Only
7.1 The services offered by SMP are supplied exclusively to business customers acting in the course of business. By purchasing services, the client confirms they are not acting as a consumer.
7.2 No Consumer Cooling-Off Rights As services are supplied strictly on a business-to-business basis, consumer cancellation rights under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 do not apply.
Contact Clive@consult-smp.com www.consult-smp.com tele 07973799153 Co Reg 06973098