The Learning and Skills Council have supported a research project to help Gatwick employers share information and ideas on tackling local employment issues.
Gatwick is a key driver for the SE UK economy and now faces the prospect of escalating competition for qualified people as the airport continues to grow. The forecast infrastructure development stimulated by runway extensions, added to current labour migration to Heathrow terminal 5, will create yet more pressure on the labour pool and on employers abilities to attract and retain talent.
Gatwick employers were invited to develop ideas across the supply chain on how to address these issues. A local consortium of researchers who have worked in the travel and transport industry were commissioned by the Learning and Skills Council to examine issues arising from emerging economic pressures in this sector. The project examined the provision of internal training with a special emphasis on customer service skills, induction and career progression.
One of the initial steps of the project was to identify workforce development strengths, weaknesses, opportunities and threats. This information was shared with companies who were willing to contribute in order to inform their own manpower planning. Consultations were offered onsite and in group forums. The project also produced recommendations on how employers can win the war for talent with more partnership working across their supply chain.